Terms and Conditions

Effective Date: 1/01/2025

Welcome to a New Cal Metals websites to include: newcalmetals.com, vulcanvents.com, firestormbuildingproducts.com (“Sites”). These Terms and Conditions (“Terms”) govern your use of our Site, products, and services, including transactions conducted via phone, SMS, in person, and email. By accessing or using our Site or engaging with us through any of these channels, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

 

1. Use of the Site and Services

1.1. You must be at least 18 years old to use these Site or engage in transactions with us. By using our services, you represent that you meet this age requirement.

1.2. You agree to use our Site and services for lawful purposes only and in a manner that does not infringe on the rights of others.

1.3. We reserve the right to restrict or terminate your access to the Sites or services at any time for violations of these Terms or applicable laws.

 

2. Product Information and Availability

2.1. We strive to ensure that all product descriptions, pricing, and availability information provided via our Sites, phone, SMS, email, or in person are accurate. However, errors may occur, and we do not guarantee the completeness or accuracy of such information.

2.2. All products are subject to availability and may be withdrawn at any time without notice.

 

3. Orders and Payments

3.1. By placing an order through our Sites, phone, SMS, email, or in person, you agree to provide accurate, current, and complete information.

3.2. Prices are subject to change without prior notice. Applicable taxes and shipping costs will be calculated at the time of purchase or checkout.

3.3. Payment must be made at the time of purchase. We accept major credit cards and other payment methods specified on our Sites or communicated during phone, SMS, email, or in-person transactions.

3.4. We reserve the right to refuse or cancel any order for reasons including but not limited to pricing errors, fraud detection, or unavailability of stock.

 

4. Shipping and Returns

4.1. Shipping timelines are estimates and not guarantees. We are not responsible for delays caused by carriers or external factors.

4.2. Returns are subject to our Return Policy, which is available upon request. Products must be returned in unused and original condition.

 

5. Intellectual Property

5.1. All content on the Sites, including text, images, logos, and software, is the property of New Cal Metals or its licensors and is protected by intellectual property laws.

5.2. You may not copy, distribute, modify, or use any content from the Sites or materials provided during phone, SMS, email, or in-person transactions without prior written consent.

 

6. Limitation of Liability

6.1. To the fullest extent permitted by law, New Cal Metals is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Sites, our services, or products purchased through any channel.

6.2. Our liability is limited to the amount paid by you for the specific product or service giving rise to the claim.

 

7. Privacy Policy

7.1. Your use of the Sites and all transactions conducted via phone, SMS, email, or in person are also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7.1.1. SMS Communications: If you would like to communicate via SMS to receive order updates, quote information, shipping details and to conduct business with New Cal Metals and its Sites, you must provide explicit consent by texting JOIN to +1 (916) 652-7424. Msg frequency may vary. Data rates may apply. Reply HELP or INFO for help. Reply STOP or UNSUBSCRIBE to opt out.

 

8. Third-Party Links

8.1. Our Site or communications may contain links to third-party website. These links are provided for convenience, and we are not responsible for the content, policies, or practices of these website.

 

9. Indemnification

9.1. You agree to indemnify and hold harmless New Cal Metals, its employees, and affiliates from any claims, damages, or liabilities arising from your use of our services or violation of these Terms.

 

10. Governing Law

10.1. These Terms are governed by and construed in accordance with the laws of California. Any disputes arising under these Terms shall be resolved exclusively in the courts of California.

 

11. Changes to Terms

11.1. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Sites or communication through phone, SMS, email, or in person. Your continued use of our services constitutes acceptance of the updated Terms.

 

12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

New Cal Metals Inc.
Email: info@newcalmetals.com
Phone: +1 (916) 652-7424
Address: 3495 Swetzer Rd. Suite 100, Loomis, CA. 95650